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PRIVACY POLICY

Kay Kay Audio Guide Tour
Last Updated: March 19, 2026

Company Name: KK Tour Srls
Registered Office: Via Carlo Della Rocca, 6d, 00177 Roma RM, Italy
Email: kktourltd@gmail.com
Phone: +39 350 95 87 429

1. INTRODUCTION

Kay Kay Audio Guide Tour (“we”, “our”, or “us”) operates the Kay Kay Audio Guide Tour mobile application.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

By using the app, you agree to the collection and use of information in accordance with this policy.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect limited personal information if you:

1. Create an account
2. Contact customer support
3. Subscribe to updates

This may include:

1. Name
2. Email address

We do not collect passport details inside the mobile application.

2.2 Usage Data

When you use the app, we may automatically collect:

1. Device type
2. Operating system version
3. App usage statistics
4. Crash logs
5. Anonymous analytics data

This information helps us improve performance and user experience.

2.3 Audio Downloads

If you download audio tours:

1. Files are stored locally on your device.
2. We do not access your personal files.

3. HOW WE USE YOUR INFORMATION

We use collected information to:

1. Provide and maintain the app
2. Improve app performance
3. Fix technical issues
4. Respond to support requests
5. Send updates if you opt in

We do not sell or rent your personal information.

4. PAYMENT INFORMATION

If the app includes paid audio content:

1. Payments are processed securely via Google Play Billing.
2. We do not store your credit card details.
3. All transactions are handled by Google in accordance with their policies.

For refund requests, users must follow Google Play refund policies.

5. DATA SECURITY

We use industry-standard security measures to protect your information.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. THIRD-PARTY SERVICES

We may use trusted third-party services such as:

1. Google Play Services
2. Google Analytics for Firebase

These services may collect anonymous usage data to help improve the application.

We ensure that these providers comply with GDPR and international data protection standards.

7. COOKIES AND TRACKING

The mobile application does not use traditional website cookies.

However, third-party analytics tools may use similar technologies for performance tracking and improvement.

8. CHILDREN’S PRIVACY

Kay Kay Audio Guide Tour is not directed at children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it immediately.

9. YOUR DATA RIGHTS UNDER GDPR

If you are located in the European Economic Area, you have the right to:

1. Access your personal data
2. Request correction
3. Request deletion
4. Object to processing
5. Withdraw consent at any time

To exercise these rights, please contact us at kktourltd@gmail.com

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of the app after changes indicates acceptance of the updated policy.

11. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy, you may contact:

KK Tour Srls
Via Carlo Della Rocca, 6d, 00177 Roma RM, Italy
Email: kktourltd@gmail.com
Phone: +39 350 95 87 429